Return Policy

🛍️ Return Policy

We want you to be completely happy with your purchase! If something isn’t right, you can return most items within 30 days of delivery for a refund or store credit.

📦 Return Guidelines

Items must be unused, unworn, and in original condition
All tags, packaging, and accessories must be included
Returns must be initiated within 30 days of delivery
A receipt or order number is required

🚚 Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

🔁 Exchanges

We are happy to offer exchanges if the item is in stock. If it’s not available, we will issue a refund or store credit.

❌ Non-Returnable Items

The following items cannot be returned:

Custom or personalized products
Digital downloads
Gift cards
Final sale or clearance items (marked as such)

🛠 Damaged or Incorrect Orders

If you received the wrong item or something arrived damaged, please contact us within 7 days of delivery. We’ll take care of it right away at no cost to you.

💳 Refunds

Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days.

📬 How to Start a Return

To begin a return, please contact us at:
Quartzrosetarot@gmail.com
Include your order number and reason for return, and we’ll guide you through the process.